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Trial: Communicating to build stronger foundations

$140.00 (inc GST)

Communication is fundamental to improving consumer confidence in the construction industry.

Poor communication is often a cause of poor building outcomes. Misunderstandings between suppliers and customers can result in costly delays and defective work.

In this Construct NSW course, you will learn how to be an effective communicator which will help you to create ‘trustworthy’ building projects. Key concepts include:

  • communicating with customers
  • barriers to effective communication
  • effective communication plans
  • the link between communication and site safety
  • communicating the ‘trustworthiness’ of your work.

Work through the course and complete the assessment quiz to obtain a certificate of completion.

Duration: 2 hours
Delivery: Online (self-paced)
Access period: 7 days access from the day of enrolment

Proudly developed by Building Commission NSW and Dr Peng Zhang and Dr Payam Rahnamayiezekavat from Western Sydney University.

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Train your team FAQs

Please contact our support team with the correct details so we can assist you further: support.training@tafensw.edu.au

For the quickest resolution, please send the email from the email address associated with the account if possible.

Participants are required to complete the course within the TAFE NSW LMS. There is currently no option available to host courses on external LMS platforms.

If you would like to purchase courses for your staff (less than 10), each participant will need to complete the checkout process separately (e.g. select the “ADD TO CART” button for the desired course or courses, and then continue through the checkout process). The participant’s details are to be entered in the “ACCOUNT DETAILS” section. The relevant credit card details can then be entered in the credit card payment section. The screenshot below shows an example of the checkout screen and where to enter this information.

The details entered in the “ACCOUNT DETAILS” section will be used to create an account for the participant. The participant will then receive a confirmation email with login instructions. If the course is a paid course, they will also receive an invoice for your records.

If the same PC or device is being used to process multiple orders, please ensure you are logged out after each order is complete.

If you would like to purchase courses for your staff (more than 10), please contact our support team by completing the following form: Train your team – store.training.tafensw.edu.au

Our support team will be in contact to provide further information and assist in arranging next steps.

There is no bulk enrolment method available. Participants are required to enrol by completing the checkout process for the relevant course or courses.

If you would like to purchase courses for your staff (more than 10), please contact our support team by completing the following form: Train your team – store.training.tafensw.edu.au

Our support team will be in contact to provide further information and assist in arranging next steps.

View all FAQs here.

Train your team

Do you have 10 or more staff that need upskilling? Contact us today to purchase multiple licences for this course in one convenient transaction.

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