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Introduction to Agentic AI

$0.00 (inc GST)

Agentic AI is a rapidly evolving and growing field, using autonomous AI capabilities to streamline processes, complete tasks and respond to queries.

This Microskill provides a foundational understanding of what agentic AI is, and why it matters. You will learn about case studies of agentic AI use in Australia, how organisations can apply agentic AI at scale, the principles of governance, and how agentic AI could shape the future of your career.

Key topics include:

  • What is agentic AI?
  • Why use agentic AI?
  • Agentic AI at scale
  • Governance of agentic systems
  • The next frontier in agentic AI

As you work through the course, you will have the opportunity to answer some questions and progressively check your understanding. Complete all modules and the feedback activity to obtain a certificate of completion.

Duration:  2-3 hours
Delivery: Online (self-paced)
Access period: 4 months of access from the day of enrolment


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An error was made when assisting a staff member to enrol. How can this be fixed?

Please contact our support team with the correct details so we can assist you further: support.training@tafensw.edu.au

For the quickest resolution, please send the email from the email address associated with the account if possible.

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Can we purchase the course to host on our own LMS?

Participants are required to complete the course within the TAFE NSW LMS. There is currently no option available to host courses on external LMS platforms.

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How do I purchase courses for my staff? (less than 10)

If you would like to purchase courses for your staff (less than 10), each participant will need to complete the checkout process separately (e.g. select the “ADD TO CART” button for the desired course or courses, and then continue through the checkout process). The participant’s details are to be entered in the “ACCOUNT DETAILS” section. The relevant credit card details can then be entered in the credit card payment section. The screenshot below shows an example of the checkout screen and where to enter this information.

The details entered in the “ACCOUNT DETAILS” section will be used to create an account for the participant. The participant will then receive a confirmation email with login instructions. If the course is a paid course, they will also receive an invoice for your records.

If the same PC or device is being used to process multiple orders, please ensure you are logged out after each order is complete.

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How do I purchase courses for my staff? (more than 10)

If you would like to purchase courses for your staff (more than 10), please contact our support team by completing the following form: Train your team – store.training.tafensw.edu.au

Our support team will be in contact to provide further information and assist in arranging next steps.

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Is there a bulk enrolment method available for my staff?

There is no bulk enrolment method available. Participants are required to enrol by completing the checkout process for the relevant course or courses.

If you would like to purchase courses for your staff (more than 10), please contact our support team by completing the following form: Train your team – store.training.tafensw.edu.au

Our support team will be in contact to provide further information and assist in arranging next steps.

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Do you have 10 or more staff that need upskilling? Contact us today to purchase multiple licences for this course in one convenient transaction.

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